Shipping policy
Shipping Policy
At Zllvs, we are committed to providing a smooth and reliable shopping experience for every customer. This Shipping Policy explains our processing times, delivery estimates, and shipping procedures.
Order Processing Time
All orders are carefully processed before shipment to ensure your items are prepared correctly.
Orders are processed within:
- Processing Time: 1–3 business days
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Shipping Time
After your order has been processed, delivery times depend on the shipping destination and carrier availability.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 6–9 Business Days |
The estimated total delivery time is approximately:
7–12 Business Days (including processing and shipping time)
Tracking Information
Once your order has shipped, a tracking number will be sent to the email address provided during checkout.
Please allow up to 24–48 hours for tracking information to become active after shipment.
Shipping Confirmation
A shipping confirmation email will be sent once your order leaves our fulfillment center.
Please make sure your shipping address is correct before completing your purchase. Zllvs is not responsible for delays caused by incorrect or incomplete address information provided by the customer.
Shipping Destinations
Zllvs currently provides shipping services to customers in the United States.
We are continuously working to expand our shipping destinations and improve delivery options.
Delayed or Lost Packages
While we work with reliable shipping carriers, delivery delays may occasionally occur due to circumstances outside of our control, including weather conditions, carrier delays, holidays, or customs processing.
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team and we will assist you in checking the shipment status.
Address Changes
If you need to update your shipping address, please contact us as soon as possible after placing your order.
Once an order has been processed or shipped, we may not be able to modify the delivery address.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Zllvs
Email: info@zllvs.com
Phone: +1 615-586-0199
Our customer support team will respond within 24–48 business hours.